Terms of Use
Last Updated: January 1, 2025
Acceptance of Terms
Welcome to MapleHomeBuddy. By accessing or using our website, services, or products, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our services.
These Terms apply to all visitors, users, and others who access or use our gutter protection services, website, and related offerings.
Description of Services
MapleHomeBuddy provides premium gutter protection systems for Canadian homes, including:
- High-quality gutter guard installation services
- Professional consultation for property value enhancement
- Lifetime warranty with no-clog guarantee
- Stainless steel gutter protection resistant to rust and decay
- Award-winning gutter protection solutions
Our services are specifically designed for detached and semi-detached homes with sloped roofs.
Eligibility
To use our services, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into binding contracts
- Be a property owner or have proper authorization to arrange services for the property
- Reside in our service areas within Canada
User Accounts
When you create an account with MapleHomeBuddy, you agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password and account
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that violate these Terms.
Service Appointments and Consultations
Scheduling: Service appointments are subject to availability and confirmation by MapleHomeBuddy.
Cancellation Policy: We require at least 24 hours notice for appointment cancellations. Repeated last-minute cancellations may result in limited access to our services.
Property Access: You agree to provide safe and reasonable access to your property for consultation, measurement, and installation purposes.
Payment Terms
Quotes: All quotes are valid for 30 days from the date of issue.
Payment Schedule: Specific payment terms will be outlined in your service agreement.
Late Payments: Late payments may be subject to interest charges and may affect warranty coverage.
Warranty Information
MapleHomeBuddy offers a Lifetime Warranty with No-Clog Guarantee subject to the following conditions:
- Warranty applies to the original installation only
- Proper maintenance as outlined in care instructions is required
- Warranty is non-transferable unless specified in writing
- Certain exclusions may apply for extreme weather conditions or improper maintenance
Complete warranty details are provided in your service agreement.
Intellectual Property
All content on the MapleHomeBuddy website, including text, graphics, logos, images, and software, is the property of MapleHomeBuddy and protected by Canadian and international copyright laws.
You may not reproduce, distribute, modify, or create derivative works without our express written permission.
User Conduct
You agree not to:
- Use our services for any unlawful purpose
- Submit false or misleading information
- Interfere with or disrupt our services or servers
- Attempt to gain unauthorized access to any part of our systems
- Use our services to harass, abuse, or harm others
Limitation of Liability
To the fullest extent permitted by law, MapleHomeBuddy shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.
Our total liability for any claims related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless MapleHomeBuddy, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any rights of another party
- Your conduct in connection with our services
Termination
We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.
Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on our website and updating the "Last Updated" date.
Your continued use of our services after any changes constitutes your acceptance of the new Terms.
Contact Information
If you have any questions about these Terms of Use, please contact us at:
MapleHomeBuddy
Email: [email protected]
Phone: +1 250 555 0199
Address: MapleHomeBuddy 6733 Kitimat Road, Mississauga, Ontario L5N 1W3