Privacy Policy

MapleHomeBuddy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to gutter protection systems for Canadian homes.

Please read this Privacy Policy carefully. By accessing or using our services, you consent to the practices described in this policy.

We may collect personal information that you voluntarily provide to us when you:

• Request information about our gutter protection systems
• Schedule a consultation or installation
• Contact our customer service team
• Sign up for our newsletter or promotional materials

The types of personal information we may collect include:

• Contact information (name, email address, phone number)
• Property information (address, type of home, roof details)
• Payment information (when applicable)
• Communication preferences

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your requests and transactions
• Communicate with you about our products, services, and promotions
• Respond to your comments, questions, and customer service requests
• Send you technical notices, updates, security alerts, and support messages
• Monitor and analyze trends, usage, and activities in connection with our services
• Comply with legal obligations

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With service providers who perform services on our behalf (e.g., installation partners, payment processors)
• To comply with legal obligations or protect against legal liability
• In connection with a merger, acquisition, or sale of all or a portion of our assets
• To protect the rights, property, or safety of MapleHomeBuddy, our customers, or others

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to delete your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

We may use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website. These technologies help us understand user behavior, improve our website, and personalize your experience.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

Our website may contain links to third-party websites. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

MapleHomeBuddy
Email: [email protected]
Phone: 1300 789 432